The Customer Relationship Management (CRM) tool helps in focusing on the interactions with the individuals like the suppliers, service users, customers or colleagues. The business can grow with the CRM system as it can easily track the history of the client’s records. In the Salesforce changesets, if you can track the calls, meetings, and the presentations it will help to close the sales deal as soon as possible. Now, let us go through the different CRM software that will help to build a strong career in this field.
Base CRM: If you can install the base CRM, the productivity will increase 10 times. The sales team will definitely love to use this tool as unlimited contacts can be added in the software. Each customer will be provided with 2 GB storage and therefore the tool is very user friendly. The sales forecasting and making calls will become easier tasks through this CRM tool where the direct access is available without dialing. The sales experts will also prefer this software as it is affordable in nature too.
PipeDrive: This software was introduced in the year 2010 and can be very beneficial to the small in-house sales teams. It does not have limits to the number of contacts and also their storage facilities. It can easily be integrated with MailChimp and also do not charge additionally for particular API keys.
Capsule: The capsule software was launched in the year 2008. Almost 50,000 contacts can be stored. Each of the users can be offered with 2 GB of storage. Generally, the tool offers free service for the two users who possess 250 contacts of the potential customers. The sales people can integrate the capsule with Zendesk, MailChimp and also Freshbooks.
Pipeline Deals: In the year 2006, Pipeline Deals software was introduced for faster access to the contacts and the storage. The unique integration can be offered with MailChimp.
Nimble: In 2009, Nimble was introduced as the social CRM tool. It not only connects through email but recognizes the importance of the Facebook, Twitter, and LinkedIn as the platforms for transferring the potential customers to the actual customers. Up to 30,000 contacts can be stored with 5 GB of storage per user.
Highrise: This particular CRM software is well known for its simplicity. They have different packages and plans customized for different numbers of the users. Starting from minimum 5000 contacts it can go up to 30,000 contacts. 1 GB of storage per user is allowed in this tool. The smaller sales team can easily use this tool for attracting more customers and can improve their professionalism. This tool can also be integrated with HubSpot, MailChimp etc.
Nutshell: Launched in the year 2010, this CRM solution is very elegant and intuitive. Unlimited contacts and storage are offered with minimum three users. The integrations can be allowed with Zendesk and MailChimp.
Insightly: This is the software which allows three free users with unlimited time. The pricing model is somewhat similar to the highrise and approximately 1 GB storage is offered for each user.
OnePage CRM: This particular CRM tool is the latest one and mostly feels like a start up. Small sales teams can provide excellent user experience with the help of this tool. It offers unlimited contacts with proper integration with MailChimp.
Depending on the complexities of the customer’s requirements, the sales people can use different CRM tools. They can easily adopt themselves with the tools and can improve their sales performances. The tools can be helpful for both the fresher and the experienced sales people for enhancing their career growth.
Thomas Sujain works for www.flosum.com. In this article she discusses about the Salesforce changesets which can help in building a strong salesforce career.