First Federal wants their customers know that there are fraudulent emails being sent from NACHA, The Electronic Payments Association.
First Federal wants their customers know that there are fraudulent emails being sent from NACHA, The Electronic Payments Association. First Federal does not utilize NACHA to send ACH (Automated Clearing House) payments.
Email messages from NACHA with the subject of “Rejected ACH Transactions” are circulating on the web, stating there is a problem with an ACH transaction that the recipient might have originated. Then the email requests recipient to link through to a fictitious site.
First Federal Bank of Florida wants you to realize they will never ask for your personal information or login credentials in an e-mail. As always, be cautious if you receive e-mails asking for your personal information and be on the lookout for unwanted spam. It is not First Federal’s practice to request personal information by e-mail.
Here are a few tips
-Don’t give your First Federal or any other User ID or password in e-mail.
-Don’t respond to e-mails that require you to enter personal information directly into the e-mail.
-Don’t respond to e-mails threatening to close your account if you do not take the immediate action of providing personal information.
-Don’t reply to e-mails asking you to send personal information.
If you want to contact First Federal, please go to First Federal online at www.ffsb.com.