Patients and health care providers share a very personal relationship. Doctors need to know a lot about you, your family, and your lifestyle to give you the best medical care. And you need to speak up and share your concerns and questions. Clear and honest communication between you and your physician can help you both make smart choices about your health.
Begin with some preparation. Before your health exam, make a list of any concerns and questions you have. Bring this list to your appointment, so you won’t forget anything.
Do you have a new symptom? Have you noticed side effects from your medicines? Do you want to know the meaning of a certain word? Don’t wait for the doctor to bring up a certain topic, because he or she may not know what’s important to you. Speak up with your concerns.
“There’s no such thing as a dumb question in the doctor’s office,” says Dr. Matthew Memoli, an infectious disease doctor at NIH. “I try very hard to make my patients feel comfortable so that they feel comfortable asking questions, no matter how dumb they think the question is.”
Even if the topic seems sensitive or embarrassing, it’s best to be honest and upfront with your health care provider. You may feel uncomfortable talking about sexual problems, memory loss, or bowel issues, but these are all important to your health. It’s better to be thorough and share a lot of information than to be quiet or shy about what you’re thinking or feeling. Remember, your doctor is used to talking about all kinds of personal matters.
Consider taking along a family member or friend when you visit the doctor. Your companion can help if there are language or cultural differences between you and your doctor. If you feel unsure about a topic, the other person can help you describe your feelings or ask questions on your behalf. It also helps to have someone else’s perspective. Your friend may think of questions or raise concerns that you hadn’t considered.
Many people search online for health information. They use Web-based tools to research symptoms and learn about different illnesses. But you can’t diagnose your own condition or someone else’s based on a Web search.
“As a physician, I personally have no problem with people looking on the Web for information, but they should use that information not as a way to self-diagnose or make decisions, but as a way to plan their visit with the doctor,” says Memoli. Ask your doctor to recommend specific websites or resources, so you know you’re getting your facts from a trusted source. Federal agencies are among the most reliable sources of online health information.
Many health care providers now use electronic health records. Ask your doctor how to access your records, so you can keep track of test results, diagnoses, treatment plans, and medicines. These records can also help you prepare for your next appointment.
After your appointment, if you’re uncertain about any instructions or have other questions, call or email your health care provider. Don’t wait until your next visit to make sure you understand your diagnosis, treatment plan, or anything else that might affect your health.
Your body is complicated and there’s a lot to consider, so make sure you do everything you can to get the most out of your medical visits.
Tips for Your Doctor Visit
-Write down a list of questions and concerns before your exam.
-Consider bringing a close friend or family member with you.
-Speak your mind. Tell your doctor how you feel, including things that may seem unimportant or embarrassing.
-If you don’t understand something, ask questions until you do.
-Take notes about what the doctor says, or ask a friend or family member to take notes for you.
-Ask about the best way to contact the doctor (by phone, email, etc.).
-Remember that other members of your health care team, such as nurses and pharmacists, can be good sources of information.
Written by NIH Office of Communications and Public Liaison
Editor: Harrison Wein, Ph.D.
Managing Editor: Vicki Contie
Contributors: Vicki Contie, Alan Defibaugh (illustrations), Samantha Watters, Harrison Wein, and Emma Wojtowicz